Chris Pearson Part 1 - mastering the Clouds

Podcast 24 with Chris Pearson, Director of Salesforce Enterprise at Jostens is now out!

I had an amazing conversation I had with Chris about his career path that spanned so many #Salesforce clouds and made him a true platform owner.

He talked about the lessons he’s learned along the way, in particular how to manage diverse stakeholders in a large organisation.

What do you do when you have group of stakeholders, all wanting different things?
Sales, as usual would get the most attention because they bring in the customer, and the revenue.
This leaves Marketing and Service trailing behind, and it can be quite challenging to manage priorities.

Chris works on building deep relationships with those around him, which makes it easier when difficult conversations becomes necessary.

What I’ve learned through so many conversations is that nothing is more important than being human, building trust and creating a safe environment for mistakes to happen and innovation to flourish.

You can watch the video and read the transcript here.