1. DEFINITIONS

 

The following words have the following meanings in all parts of these Terms, unless the context indicates otherwise:

 

We, Us, Our	Zenhao Limited, a company registered in England and Wales under Company Number 10792840 and whose registered office is at 27 The Mount, Rickmansworth, UK, WD3 4DW.
You, Your	Purchaser of this course
Course	Consulting Fundamentals
Services	means the Course and any other services we provide pursuant to our agreement with you.
Term	means the period during which we provide our Service to you.
Terms	means the terms and conditions contained herein.

 

2. THE COURSE

                The Course we offer is a course designed to assist you in becoming a better consultant through live teaching and recorded Courses. We provide the teaching material we use in a number of forms. You agree to comply with the following requirements when receiving teaching from us.

2.1          When providing us with any information, you promise that that information is true, complete, up to date and does not contain anything which may be misleading.

2.2          For our Course to work properly, we ask that you use it in a reasonable manner, respectful to all other Users. In extreme circumstances, we have the right to suspend or terminate your Account, and we have the right to decide if any circumstances are extreme.

2.3          We are constantly trying to improve the Course and may change Material from time to time.

2.4          If, for any reason, the Course is unavailable at any time, we will do what we can to restore it but we have no liability to you for any losses you sustain whilst it is unavailable.

2.5          We can never promise that the Course will always be available and that it won’t change.

2.6          The results of your use of the Course depend on both you and us. For that reason we are unable to guarantee that you will achieve any particular results from having used the Courses.

2.7          Whilst we provide a detailed summary of all tuition we will provide to you, we have no idea as to your ability to use that information to your best advantage. We do not offer refunds if you find that our Material is not suitable for your requirements.

 

 

3. INTELLECTUAL PROPERTY

3.1          We own (and retain) all intellectual property rights (at all times throughout the world) in all Material but when you purchase a Subscription to access Material, we will grant you a limited, non-exclusive, non-transferable, non-sublicensable licence for you to access, participate in and use the relevant Material for your own training (but not to train others). The licence granted does not give you any rights in Material (including any material that we may license from third parties).

3.2          The licence granted under clause 3.1 is subject to the following usage restrictions:

3.2.1                        You may not copy, rent, sell, publish, republish, share, broadcast or otherwise transmit the Material (or any part of it) or make it available to the public except as permitted under the Copyright Designs and Patents Act 1988 (Chapter 3 ‘Acts Permitted in relation to Copyright Works’); and

3.2.3                       You may not use any two-way livestream facility which is or is part of the Material item or event to communicate or make accessible to any other person accessing or participating in that item or event anything (by voice, text, image or otherwise) except for a query about or contribution to that item or event which is proper having regard to the content of that item or event.

 

4. THE CONTRACT

An agreement will be formed between you and us, only when we have confirmed by email that we have accepted you as a client. At any time until that point, you or we may (without reason) cancel your application to use our Services and we will return any money you have paid us, using the method by which it was paid.

 

 

5. MEMBERSHIP

5.1           If you want to use our Course, you must become a Member or check out as a guest.

5.2           When you request membership you promise that:

• All information you give us is accurate and truthful.
• You will keep this information accurate and up-to-date.
• You will not share your Account details with anyone else.
• You will keep your Account details confidential.
• You will not give your username or password to anyone else.
• You will log off when you exit the Account.

5.3           We will end your Membership if you break these Terms or if there has been no activity on the Account for 12 months and you do not reactivate the Account after we have requested that you do so.

5.4           If you do anything which we think might be fraud, we have the right to report those actions to the Police and the money standing to the credit of your Account may be kept by us to cover the costs we are put to in dealing with your fraud.

5.5           You may only have one Membership with us.

5.6           If you change your address at any other time you must tell us.

5.7           If you have a corporate membership, only those employees/individuals notified to us, when you took out membership will have use of our Course. You may not substitute one employee/individual for another.

 

6. PAYMENT AND TERM

6.1           If you are using any of our paid-for services, until we have received payment from you, we will not be able to provide you with that Service.

6.2           If we allow you credit terms and you fail to make any payment on the date it is due, in addition to our other rights in this Agreement, we may charge you interest on all unpaid sums, at the rate of 6% above the base rate from time to time of Barclays Bank PLC, from the due date, until the actual date of payment, even if that is after any judgment. We may also suspend or cancel the agreement between us.

6.3           We have the right to increase all and any fees we charge, save where we have agreed with you, in writing, not to do so.

 

7. OUR OBLIGATIONS

7.1           We will use our best endeavours to provide our Services in a professional and competent manner and consistent with other training service providers in our field.

7.2           We will endeavour to use a named tutor but have the right to substitute one trainer for another, should we wish to do so.

 

8. DISPUTE RESOLUTION

If a dispute occurs between you and another User, we are unable to offer a dispute resolution service and the dispute must be resolved directly with the other User. In the first instance, however, if you do have a dispute with another User, we will provide a basic mediation service between you and the other User, in an endeavour to resolve issues before they become serious. We will make no charge for the service but it will not guarantee any solution to an issue or that any party will comply with any agreement which may be made. You accept that you and the other User must make arrangements to reduce any agreement into an effective form and at no cost to us.

 

9. LIABILITY

9.1           We deny, as far as we are legally able, all liability for any losses you may incur whilst using the Site and the Service it offers.

9.2           In any event, we are not responsible for indirect losses which are not foreseeable by you and us (such as loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time) however arising and whether caused by tort (including negligence), breach of contract or otherwise.

9.3           We have no liability for compliance with any laws, regulations or rules which apply to the country in which you use the Service. You agree that all responsibility relating to the legality of any products or services you acquire from any other User lies with you and you alone.

9.4           Nothing in these Terms limits our liability:

• For death or personal injury caused by our negligence;
• Under section 2(3) of the Consumer Protection Act 1987;
• For fraud or fraudulent misrepresentation; or
• For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

 

 

10. CANCELLATIONS/TRANSFERS

10.1        If you do not attend a Course which you have purchased, we will not refund your payment unless you have given us the correct prior notice.

10.2        If we cancel a Course and do not reorganise it for a date suitable to you, we will refund all of the Fee for that Course.

10.3        We may change Course Fees at any time up to 14 days’ before the date of the Course. You may cancel, should we increase those Fees, provided that you give us 7 days’ notice in writing and, in those circumstances, we will refund the Fee you have paid.

10.4        If you are buying our Services from us as a consumer then the following provisions apply:

10.4.1     for the purpose of the Regulations we may confirm these Terms and Conditions and the goods and services we are providing to you in the email in which we confirm your booking;

10.4.2     you may cancel any Booking by telling us in writing by email to the address from which the Booking was confirmed) within the period of 14 days from the date the Booking was made and in that event we will refund to you 100% of the cost of that Booking. Unless we agree otherwise you must cancel the whole Booking and not part of it.

 

11. CONFIDENTIALITY

11.1        Each Party undertakes that, except as provided by sub-Clause 9.2 or as authorised in writing by the other Party, it shall, at all times whilst the Services are being provided and after they have been provided:

11.1.1     To keep confidential all Confidential Information;

11.1.2     not disclose any Confidential Information to any other party;

11.1.3     not use any Confidential Information for any purpose other than as contemplated by and subject to the terms of these terms and conditions;

11.1.4     not make any copies of, record in any way or part with possession of any Confidential Information; and

11.1.5     ensure that none of its directors, officers, employees, agents, sub-contractors or advisers does any act which, if done by that Party, would be a breach of the provisions of sub-Clauses 11.1.1 to 11.1.4 above.

11.2        Either Party may:

11.2.1     disclose any Confidential Information to:

11.2.1.1 any sub-contractor or supplier of that Party;

11.2.1.2 any governmental or other authority or regulatory body; or

11.2.1.3 any employee or officer of that Party or of any of the aforementioned persons, parties or bodies;

to such extent only as is necessary for the purposes contemplated by this Agreement (including, but not limited to, the provision of the Support Services), or as required by law.  In each case that Party shall first inform the person, party or body in question that the Confidential Information is confidential and (except where the disclosure is to any such body under sub-Clause 9.2.1.2 or any employee or officer of any such body) obtaining and submitting to the other Party a written confidentiality undertaking from the party in question.  Such undertaking should be as nearly as practicable in the terms of this Clause 9, to keep the Confidential Information confidential and to use it only for the purposes for which the disclosure is made; and

11.2.2     use any Confidential Information for any purpose, or disclose it to any other person, to the extent only that it is disclosed or at any time after that date becomes, public knowledge through no fault of that Party. In making such use or disclosure, that Party must not disclose any part of the Confidential Information which is not public knowledge.

11.3        The provisions of this Clause 11 shall continue in force in accordance with their terms, notwithstanding the completion of the provision of the Services

 

12. ASSIGNMENT AND SUB-CONTRACTING

12.1        Subject to sub-Clause 12.2, this Agreement is personal to the Parties.  Neither Party may assign, mortgage, charge (otherwise than by floating charge) or sub-licence any of its rights hereunder without the written consent of the other Party, such consent not to be unreasonably withheld.

12.2        We are entitled to perform any of the obligations undertaken by it through any other member of our group or through suitably qualified and skilled sub-contractors.  Any act or omission of such other member or sub-contractor shall, for the purposes of these Terms and Conditions, be deemed to be our act or omission.

 

13. Force Majeure

                 No Party to these Terms and Conditions shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that Party.  Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the Party in question.

 

14. Termination

14.1        Without prejudice to any other right or remedy available to it, either Party may terminate the contract to which these Terms are subject immediately by giving written notice to the other Party in the event that:

14.1.1                      the other Party does not pay any sum due under these Terms when it is due to be paid and such sum remains outstanding for at least 20 days after receiving written notification to pay that sum;

14.1.2                     the other Party commits a material breach of any term of these Terms and (if that breach is capable of remedy) does not remedy that breach within 28 days after receiving written notification to do so;

14.1.3                     the other Party threatens to, or does, suspend, payment of its debts as they fall due, admits that it is unable to pay its debts, or (being a company or limited liability partnership) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 (as if the meaning of the words “it is proved to the satisfaction of the courts” contained in sections 123(1)(e) or 123(2) of the Insolvency Act 1986 did not appear in those sections), or (being an individual) is deemed either to be unable to pay its debts or as having no reasonable prospect of paying its debts, in either case, within the meaning of section 268 of the Insolvency act 1986, or (being a partnership) has any partner to whom any of the foregoing applies;

14.1.4                     the other Party begins negotiations with any class or all of its creditors about the rescheduling of any of its debts, or proposes any compromise or arrangements with any of its creditors or enters into the same, other than (being a company) solely for the purpose of a scheme for the solvent amalgamation of that other Party with one or more other companies or for the solvent reconstruction of that other Party;

14.1.5                     the other Party applies to the court for, or obtains, a moratorium under Part A1 of the Insolvency Act 1986;

14.1.6                     a petition is filed, a notice is given, a resolution is passed, or an order is made, for or otherwise in connection with the winding up of the other Party (being a company, limited liability partnership, or a partnership) other than solely for the purpose of a scheme for the solvent amalgamation of that other Party with one or more other companies or for the solvent reconstruction of that Party;

14.1.7                     an application is made to the court, or an order is made, for the appointment of an administrator, or a notice of intention to appoint an administrator is given, or an administrator is appointed, over the other Party (being a company, limited liability partnership, or a partnership);

14.1.8                     the holder of a qualifying floating charge over the assets of that other Party (being a company or limited liability partnership) has become entitled to appoint, or has appointed, an administrative receiver;

14.1.9                     a person becomes entitled to appoint a receiver over any or all of the assets of the other Party, or a receiver is appointed over all or any of the assets of the other Party;

14.1.10                   the other Party (being an individual) is the subject of a bankruptcy petition, application, or order;

14.1.11                   a creditor or encumbrancer of the other Party attaches or takes possession of, or a distress, execution, sequestration, or other such process is levied or enforced on or sued against, the whole or part of the other Party’s assets and such attachment or process is not discharged within 14 days;

14.1.12.                 any event occurs, or proceeding is taken, with respect to the other Party in any jurisdiction to which it is subject, that has a similar effect to any of the events set out above in sub-Clauses 14.2.3 to 11 (inclusive);

14.1.13                   the other Party ceases or suspends, or threatens to cease or suspend, carrying on all or a substantial part of its business;

1. the other Party (being an individual) dies, or due to illness or incapacity (whether mental or physical), becomes incapable of managing their own affairs or becomes a patient under any mental health legislation; or
2. there is a change of control of the other Party (within the meaning of section 1124 of the Corporation Tax Act 2010).

14.2        For the purposes of sub-Clause 14.2.2, a breach shall be considered capable of remedy if the Party in breach can comply with the provision in question in all respects.

14.3        In the event of termination by you, we will be able to charge for all work carried out up to the date of termination on a quantum meruit basis.

 

15. WAIVER

No failure or delay by either Party in exercising any of its rights under these Terms shall be deemed to be a waiver of that right, and no waiver by either Party of a breach of any provision of these Terms shall be deemed to be a waiver of any subsequent breach of the same or any other provision.

 

16. SEVERANCE

In the event that one or more of the provisions of these Terms is found to be unlawful, invalid or otherwise unenforceable, that / those provision(s) shall be deemed severed from the remainder of these Terms. The remainder of these Terms shall be valid and enforceable.

 

17. THIRD PARTY RIGHTS

17.1        No part of these Terms shall be intended to confer rights on any third parties and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms.

17.2        Subject to this Clause 17, these Terms shall continue and be binding on the transferee, successors and assigns of either Party as required.

 

18. RELATIONSHIP OF THE PARTIES

Nothing in these Terms shall constitute or be deemed to constitute a partnership, joint venture, agency, or other fiduciary relationship between the Parties other than the contractual relationship expressly provided for in these Terms.

 

19. LAW AND JURISDICTION

19.1        These Terms (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales.

19.2        Any dispute, controversy, proceedings or claim between the Parties relating to these Terms (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the jurisdiction of the courts of England and Wales.

 

 

 

 

 

 

PRIVACY & COOKIE NOTICE

Zenhao and Zenhao Training are the trading names and website owned and operated by Zenhao Ltd.

 

We understand how important your privacy is and we are committed to respecting it. This notice is designed to give you clear information about what Personal Data we collect and how we use it. This Privacy & Cookie Notice applies to the use of Personal Data processed by us and covers the steps we take when you contact us using the website or in any other way.

 

Definitions

To help make this Privacy & Cookie Notice a little easier to read, we have defined certain words and phrases. Those definitions are as follows:

GDPR                       General Data Protection Regulation (EU Regulation 2016/679) (GDPR) and the Data Protection Act 2018; Personal Data the data/information we hold about any data subject – as defined further by GDPR.

 

Privacy & Cookie Notice    the provisions contained in this document.

 

Site                             www.zenhao.co.uk

 

Account	means the account you have with us, which enables you to use our services;
Cookie	means a small text file placed on your computer or device by the Site when you visit or use certain parts of the Site. Details of the Cookies used by the Site are set out in Part 11 below;
Cookie Law	means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any replacement of it;

 

Who we are

We are Zenhao Limited, a company registered in England and Wales under Company Number 10792840 and whose registered office is at 27 THE MOUNT, RICKMANSWORTH, UK, WD3 4DW.

 

We are the Data Controller for Personal Data, which we use to provide the services which we describe on the Site and for marketing purposes.

 

Our Data Protection Officer is Pei Mun Lim

 

We can be contacted at info: [email protected]

 

 

 

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of the Site, which may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

3. What Is Personal Data?

Personal data is defined by the Data Protection Legislation as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified.

Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

Some personal data may be sensitive in its nature. That includes health records, criminal convictions and other similar data.

 

4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights:

1. The right to be informed about our collection and use of your personal data.
2. The right to access the personal data we hold about you. Part 11 will tell you how to do this.
3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
5. The right to restrict (i.e. prevent) the processing of your personal data.
6. The right to object to us using your personal data for a particular purpose or purposes.
7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

You can always contact us for more information about your rights and we will do our best to help you. The Citizen’s Advice Bureau is also a valuable source of help.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please tell us.

 

Please, always, contact us if you are not happy with the way we are using your personal data and we will do our best to resolve any problem. If you are not happy with any solution we offer, you have the right to lodge a complaint with the Information Commissioner’s Office.

 

5. What Data Do You Collect and How?

Depending upon your use of the Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 12 for more information about our use of Cookies and similar technologies.

 

Data Collected	How We Collect the Data
Identity information including name, title, date of birth, and gender.	We collect data using the Site or directly from you, in interviews, from completed forms and otherwise.
Contact information including address, emails address, and telephone number.
Payment information including card details and bank account details.
Profile information including preferences, habits, likes and dislikes.
Technical information including IP address, browser type and version.

 

6. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:

 

What We Do	What Data We Use	Our Lawful Basis
Registering you on the Site.	Name, title, date of birth, address, email address and IP address.	To ensure that we can communicate with you correctly and ensure that you are entitled to use our products.
Providing and managing your Account.	Some data about likes and dislikes of you or the person needing our services.	To ensure that we provide our services properly.
Capture accounts data.	Data contained within your systems.	To ensure that we provide our services properly.
Providing and managing your access to the Site.	IP address, browser type and version.	To ensure the proper use of the Site.
Supplying our services to you or the person needing them.	All personal data from both you and the person needing our services. This data may include certain sensitive data.	To ensure that we provide our services properly.
Managing payments for our services.	Card and bank details.	To ensure the payment is made.
Communicating with you.	Name, address, email address, telephone numbers.	To enable us to communicate with you.

 

Where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or text message and/or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

Third Parties (including payment service providers, those collecting anonymised data and others who provide services to us) may use third-party Cookies, as detailed below in Part 12. Please refer to Part 12 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

We do not use automated systems for decision making or profiling.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

 

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

 

Type of Data	How Long We Keep It
Identity information including name, title, date of birth.	6 years 6 months.
Contact information including address, email address, telephone numbers.	6 years 6 months.
Payment information including bank card/account details.	6 months from last use.
Profile information including passwords, preferences, likes and dislikes.	6 months from last use.
Technical information including IP address, browser, etc.	6 months from last use.

 

8. How and Where Do You Store or Transfer My Personal Data?

We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein) as well as the UK and the EEA. These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:

We will only transfer your personal data to third countries whose levels of data protection are deemed ‘adequate’ by the European Commission.

Please contact us, our email address, using for further information about the particular data protection mechanisms used by us when transferring your personal data to a third country.

The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:

• limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
• procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.

 

9. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

• If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
• In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

10. Can I Withhold Information?

You may access certain areas of the Site without providing any personal data at all. However, to use all features and functions available on the Site you may be required to submit or allow for the collection of certain data.

You may restrict our use of Cookies. For more information, see Part 12.

 

11. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown above.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 14 days and, in any case, within not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data, within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 

12. How Do You Use Cookies?

The Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of the Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using the Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on the Site for analytic purposes. For more details, please refer to the table below. These Cookies are not integral to the functioning of the Site and your use and experience of the Site will not be impaired by refusing consent to them.

All Cookies used by and on the Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Site may not function fully or as intended.

Certain features of the Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that the Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party and third-party Cookies may be placed on your computer or device: a general set of Cookies designed to allow us to manage our relationship with you and analyse visitors to our website and to be able to pass you suggestions we may have from time to time.

 

The Site uses analytics services provided by Google and others. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how the Site is used. This, in turn, enables us to improve the Site and the services offered through it.

The analytics service(s) used by the Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of the Site, it does enable us to continually improve the Site, making it a better and more useful experience for you.

The analytics service(s) used by the Site use(s) the following Cookies:

 

Name of Cookie	First / Third Party	Provider	Purpose
_ga	Third	Google Inc.	To provide Google Analytics service

 

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access the Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

13. Changes to this Privacy & Cookie Policy

We may change this Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on the Site and you will be deemed to have accepted the terms of this Policy on your first use of the Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

 

This Privacy Policy was last updated in June 2023